Internal Service Advisor


Powell Watson Cadillac, Buick, GMC
Laredo, Texas

Job Description

Put your natural knack for pleasing people to work! If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. We need more than a Service Advisor; we need an expert in the art and science of customer service—someone who is equally as comfortable greeting customers as they are scheduling appointments and acting as a liaison between our customers and our service techs.

 

Job Responsibilitity 

Here is what an ordinary day of work may look like:

  • Track the status of open repair orders during the day keeping the team updated with approvals and delays.
  • Obtain the training necessary to know what is covered under warranty for each franchise.
  • Track new and used cars through each step of the reconditioning process.
  • Coordinate with vendors to complete work needed for the reconditioning process.
  • Process and submit Certified Preowned Paperwork
  • Finalize and close tickets and notify management when vehicles are ready to post for sale.
  • Strive to meet management’s metrics for per repair order, and reconditioning turn time.

 

 Compensation

Compensation is based on experience and commensurate with Fortune 500 companies.

 

Benefits

Benefits include medical and dental insurance, 401K retirement savings plan, Vacation time, holiday and sick leave, company paid continuing education and training.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

 

About Our Dealership

We believe our employees are our greatest asset! As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. We are a family owned and operated, second generation organization with state of the art facilities and a commitment to see our employees succeed.

If this sounds appealing to you, please complete our application to determine your eligibility.

Skip to the main content